How fees work

There is one fee conversation, before you begin, and it is in writing.

Insurance we work with
StillPoint is in network with many private plans, and which plans a clinician takes can differ. We check yours before your first session and tell you what we found. We do not take every plan, and we say so plainly.
Most PPO plans
Some HMO and EPO plans
Student health plans: ask us first
Medicare and Medicaid: ask us, and we will say plainly whether we take yours
If you pay yourself
If you pay without insurance, your fee depends on the clinician and the length of the session. Most sessions are 50 minutes. A limited number of reduced-fee spots are held for students each term, so ask when you write. Your fee is given in writing before you start. You can pay with a health savings or flexible spending card.
Receipts for reimbursement
On request we give you a monthly itemized receipt (a superbill) that you can send to your plan to ask for reimbursement. It carries a diagnosis code that your plan sees. Your plan decides what it pays; reimbursement is not guaranteed.
An estimate in advance
If you pay without insurance, you have the right to receive a Good Faith Estimate of the cost of your care before you start. We give you one in writing. If a bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
cms.gov/nosurprises
Checking your benefits
Before your first session we check your benefits and tell you what we found, including any copay or deductible your plan sets. You hear from us by call, text or email, whichever you chose.

Before your first session

What to have ready

Your insurance card
Front and back, or the plan name and member number. A student health plan counts too.
Your questions
Ask what each session would cost you, what is not covered and how to change your mind. We answer plainly.
Your preference
Tell us whether to reach you by call, text or email, and whether it is safe to leave a message.

Before your first session. For insurance clients we check benefits first. For people who pay themselves we give a written estimate.

A limited number of reduced-fee spots are held for students each term. Ask when you write, and we will tell you what is open.

Yes. Tell us before your next session and we will give you a written estimate.

Your fee letter says how much notice we ask for and what happens if a session is missed. We will go through it with you before you start.

Send us the name of your plan and we will check it before your first session.